OVERVIEW
Senior Technical Digital Product Designer with 25+ years’ experience successfully bringing products to market. Ready to bring a solution-finder mindset to an innovative company that values technological design, problem solving, project management and cross-functional team leadership.
Areas of Expertise: UX design, web design and analysis, R&D, product design and development, campaign analysis, cloud server administration, systems administration, project management, staff coaching and development, systems integration.
Industry Proficiency: Cloud, Healthcare, Security, eCommerce, Data Storage, Semiconductor, Telecommunications.
Technical Competencies: wireframing, mockups, prototyping, HTML, CSS, JavaScript, jQuery, PHP, MySQL, Apache, Solr Search, Drupal, MediaWiki, WordPress, Linux Admin., Salesforce, grid computing.
RELEVANT EXPERIENCE
UX Design Lead
2018 - 2021
Led design for projects including Guest Operating System Services for Managed Private Cloud; Enterprise Patch Management for Public Cloud; Unified User & Device Management; Microsoft Hypervisor Self-Service and Rackspace Dedicated Baremetal.
- UX design for an MVP console for guest OS services in the private cloud (VMware on AWS Baremetal).
- UX design for an MVP console for enterprise patch management in the public cloud (AWS, GCP, Azure, and Rackspace clouds).
- UX design of Rackspace's United User and Device Management console for Federated Domain Trusts.
- UX design of Create, Retrieve, Update, Delete (CRUD) of a self-service console for Microsoft Hypervisor.
- UX design of CRUD of a self-service console for Rackspace Baremetal.
UX Design Manager
2015 - 2018
Managed user experience design of internal and customer facing applications.
- UX design of data warehousing project for all customers.
- UX design for Azure Cloud inside Datapipe’s Cloud Customer Portal.
- UX design for GCP inside Datapipe’s Cloud Customer Portal.
Web Manager
2013 - 2014
Managed web design, user experience design and systems administration of Salesforce, Pardot and LivePerson.
- Designed web sites and customer applications encompassing ideation, wireframing, mockup, prototyping and hand-coding.
- Redesigned Secure Signup and Customer Portal projects.
- Conducted ROI analysis via Google Universal Reporting revenue vs. AdWords expenditure.
- Administered cloud web servers.
Web & UX Manager
2007 – 2013
Provided User Interface/Experience design, IT Management, Systems Administration, Project Management and general (internal) IT support for this independent healthcare modeling organization.
- Designed new corporate site in collaboration with Marketing and Sales. Propagated leads into Salesforce and set up integration of Marketing Sales and website report metrics.
- Administered server farm spread across two data centers and an internal server room with built in HVAC.
- Provided software and hardware support to a variety of departments including Finance, Operations, HR, Business Development, Sales, Marketing, Engineering, Science.
PRIOR EXPERIENCE
Senior Web Designer (2003 - 2006)
Web Designer (1999 - 2002)
Systems Integrator (1995 - 1999)
R&D Engineer (1994 - 1995)
Product Engineer (1993 - 1994)
EDUCATION & PROFESSIONAL DEVELOPMENT
MAIA - Product Design
SFSU, Dept. of Design and Industry
Creative Work: Online Sustainable Materials Library
BSEE - Microelectronic & Electrical Engineering
Trinity College Dublin, Ireland
Thesis: Ambisonic (surround sound) Filter Design
BA - Mathematics
Trinity College Dublin, Ireland
INTERESTS
- Motorcycles
- Nutrition & Wellness
- Aikido (practitioner & teacher)
- QiGong (practitioner & teacher)
- Tai Chi