Resume'

OVERVIEW

Senior Technical Digital Product Designer with 25+ years’ experience successfully bringing products to market. Ready to bring a solution-finder mindset to an innovative company that values technological design, problem solving, project management and cross-functional team leadership.
Areas of Expertise: UX design, web design and analysis, R&D, product design and development, campaign analysis, cloud server administration, systems administration, project management, staff coaching and development, systems integration.
Industry Proficiency: Cloud, Healthcare, Security, eCommerce, Data Storage, Semiconductor, Telecommunications.
Technical Competencies: wireframing, mockups, prototyping, HTML, CSS, JavaScript, jQuery, PHP, MySQL, Apache, Solr Search, Drupal, MediaWiki, WordPress, Linux Admin., Salesforce, grid computing.

RELEVANT EXPERIENCE

UX Design Lead

2018 - 2021
Led design for projects including Guest Operating System Services for Managed Private Cloud; Enterprise Patch Management for Public Cloud; Unified User & Device Management; Microsoft Hypervisor Self-Service and Rackspace Dedicated Baremetal.
  • UX design for an MVP console for guest OS services in the private cloud (VMware on AWS Baremetal).
  • UX design for an MVP console for enterprise patch management in the public cloud (AWS, GCP, Azure, and Rackspace clouds).
  • UX design of Rackspace's United User and Device Management console for Federated Domain Trusts.
  • UX design of Create, Retrieve, Update, Delete (CRUD) of a self-service console for Microsoft Hypervisor.
  • UX design of CRUD of a self-service console for Rackspace Baremetal.

UX Design Manager

2015 - 2018
Managed user experience design of internal and customer facing applications.
  • UX design of data warehousing project for all customers.
  • UX design for Azure Cloud inside Datapipe’s Cloud Customer Portal.
  • UX design for GCP inside Datapipe’s Cloud Customer Portal.

Web Manager

2013 - 2014
Managed web design, user experience design and systems administration of Salesforce, Pardot and LivePerson.
  • Designed web sites and customer applications encompassing ideation, wireframing, mockup, prototyping and hand-coding.
  • Redesigned Secure Signup and Customer Portal projects. 
  • Conducted ROI analysis via Google Universal Reporting revenue vs. AdWords expenditure.
  • Administered cloud web servers.

Web & UX Manager

2007 – 2013
Provided User Interface/Experience design, IT Management, Systems Administration, Project Management and general (internal) IT support for this independent healthcare modeling organization.
  • Designed new corporate site in collaboration with Marketing and Sales. Propagated leads into Salesforce and set up integration of Marketing Sales and website report metrics.
  • Administered server farm spread across two data centers and an internal server room with built in HVAC.
  • Provided software and hardware support to a variety of departments including Finance, Operations, HR, Business Development, Sales, Marketing, Engineering, Science.

PRIOR EXPERIENCE

Senior Web Designer (2003 - 2006)


Web Designer (1999 - 2002)

Systems Integrator (1995 - 1999)

R&D Engineer (1994 - 1995)

Product Engineer (1993 - 1994)

EDUCATION & PROFESSIONAL DEVELOPMENT

MAIA - Product Design 
SFSU, Dept. of Design and Industry 
Creative Work: Online Sustainable Materials Library 

BSEE - Microelectronic & Electrical Engineering
Trinity College Dublin, Ireland
Thesis: Ambisonic (surround sound) Filter Design 

BA - Mathematics
Trinity College Dublin, Ireland

INTERESTS

  • Motorcycles
  • Nutrition & Wellness
  • Aikido (practitioner & teacher)
  • QiGong (practitioner & teacher)
  • Tai Chi